MS Outlook

Setup account in MS Outlook

Setting up your account in Microsoft Outlook allows you to manage emails, calendars, and contacts seamlessly within the application. Follow these steps to complete the setup:

  1. Open Microsoft Outlook on your computer.

  2. Click the File tab located at the top-left corner of the window.

  3. Select Add Account from the Account Information screen.

  4. Enter your email address, then click Connect.

  5. If prompted, input your password and follow any additional on-screen instructions, such as authentication or server settings.

  6. Once your account is successfully verified, click Done to finalize the process.

đź’ˇ Tip: If you’re setting up a work or school email, you may need extra configuration details like IMAP/POP settings or a server address.

 

Creation of PST In Microsoft Outlook

A PST (Personal Storage Table) file stores your Outlook data locally, including messages, contacts, and calendar items.

  1. Open Outlook.

  2. Click the File tab, then choose Account Settings > Account Settings again from the dropdown.

  3. Switch to the Data Files tab.

  4. Click Add… to create a new PST file.

  5. Choose the save location and assign a file name.

  6. Click OK to confirm—the new PST will appear in your Outlook folder list.

How to add pst in outlook stored on local system

  • Want to use an existing PST file stored on your computer? Here’s how:

    1. Open Microsoft Outlook.

    2. Go to File > Open & Export > Open Outlook Data File.

    3. Navigate to the location of the .pst file.

    4. Select the file and click Open—your data will now appear in Outlook.

 

How to repair pst file

  1. Shut down the Outlook application
  2. Find the ScanPST.exe file on your computer—its location varies by Outlook version.
    • Outlook 2016/2019/365: C:\Program Files (x86)\Microsoft Office\root\Office16\SCANPST.EXE
    • Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15\SCANPST.EXE
  3. Open the SCANPST.EXE file by double-clicking it.
  4. Click Browse, then select the PST file you want to repair.
  5. Click Start to begin scanning the file.
  6. If errors are found, click Repair to fix them.
  7. Allow some time for this to finish.
  8. Once complete, reopen Outlook and check if the issue is resolved.

Email search isn’t functioning properly in Outlook Application

The search feature in Outlook is failing to locate emails or display results accurately, indicating a possible indexing or sync issue. below is the solution for this issue

  1. Reset and recreate Mail application search index
    • Go to File > Options > Search > Indexing Options.
    • Click Advanced, then select Rebuild under Troubleshooting.
    • This process may take time but often resolves indexing issues
  2. Update Mail application
    • Go to File > Office Account > Update Options > Update Now to ensure you’re running the latest version
  3. Repair Mail application
    • Open Control Panel > Programs > Programs and Features.
    • Select Microsoft Office, then click Change > Quick Repair or Online Repair
  4. Switch to Online Mode (for Exchange accounts)
    • Go to File > Account Settings > Account Settings.
    • Double-click your account and uncheck Use Cached Exchange Mode

Calendar Sync Issues

  1. Ensure you are connected to the internet
    • A weak or unstable connection can prevent syncing. Try switching to a different network or restarting your router
  2. Update Mail application and Windows
    • Outdated software can cause compatibility issues. Make sure both Outlook and your operating system are up to date
  3. Switch to Online Mode (For Exchange Account)
    • Cached mode can sometimes cause delays. Try disabling it temporarily to see if syncing improves.

Mailbox Full or Storage Limit Reached

Hit your storage quota in Outlook? These tips will help you clean up and keep things running efficiently.

  1. Clear Deleted Items and Junk Email — These folders use up your mailbox space. Simply right-click and select Empty Folder to remove all contents swiftly.
  2. Move older messages to a local PST file
    • Go to File > Info > Tools > Clean Up Old Items.
    • Choose a folder (like Inbox), set a date, and archive.
  3. Delete Large Attachments Use the Search Folder > Large Mail option to find and remove emails with big attachments.

Mail application keeps asking for your password repeatedly

it’s usually due to a glitch in saved credentials, outdated settings, or authentication issues. Here’s how you can fix it

  1. Clear Saved Credentials
    • Open Control Panel > Credential Manager > Windows Credentials.
    • Look for entries related to Outlook or Microsoft Office and remove them.
    • Restart Outlook and re-enter your password when prompted.
  2. Enable “Remember Password”
    • Go to File > Account Settings > Account Settings.
    • Double-click your email account and ensure “Remember password” is checked.
  3. Disable “Always Prompt for Credentials”
    • In account settings window, click More Settings > Security tab.
    • Uncheck “Always prompt for logon credentials.”
  4. Update Mail application and Windows
    • Go to File > Office Account > Update Options > Update Now.
    • Also check for pending Windows updates.
  5. Create a New  Profile
    • Go to Control Panel > Mail > Show Profiles > Add.
    • Set the new profile as default and reconfigure your account.

Mail application Disconnected Issue

If Outlook shows “Disconnected” in the status bar, it means it’s unable to connect to your mail server.

  1. Check Your Internet Connection Make sure your device is online. Try opening a website to confirm connectivity.
  2. Disable Offline Mode
    • Go to the Send/Receive tab in Outlook.
    • If Work Offline is highlighted, click it to switch back online.
  3. Restart Outlook and Your PC Sometimes a simple reboot clears up temporary glitches.
  4. Update Mail application
    • Go to File > Office Account > Update Options > Update Now.
    • Keeping Outlook up to date can resolve known bugs.
  5. Repair Your Outlook Profile
    • Go to Control Panel > Mail > Show Profiles.
    • Select your profile and click Repair or create a new one.
  6. Check for Add-In Conflicts
    • Launch Mail application in Safe Mode: Press Windows + R, type outlook /safe, and hit Enter.
    • If it connects, disable unnecessary add-ins under File > Options > Add-ins.
  7. Try Web Access If nothing works, log in via Outlook on the web to check if the issue is local or server-side.

Problems with Mail application address book

  1. Contacts Not Showing in Address Book
    • Fix: Right-click your Contacts folder → Properties → Outlook Address Book tab → Check “Show this folder as an email Address Book”
  2. Offline Address Book (OAB) Not Updating
    • Cached Exchange Mode might be causing sync issues.
    • Fix: Go to File > Account Settings > Download Address Book and manually refresh it
  3. “Address List Cannot Be Displayed” Error
    • Fix: Try switching from Cached Mode to Online Mode, or repair your PST file using SCANPST.EXE
  4. Missing Global Address List (GAL) Entries
    • Fix: Ensure the GAL is up to date in Outlook Web App. If it’s fine there, re-download the OAB in Outlook
  5. Steps for Downloading OAB in Mail application
    • Open Outlook and go to the Send/Receive tab on the ribbon.
    • Click on Send/Receive Groups, then select Download Address Book.
    • Choose your address book from the dropdown (usually “Global Address List”).
    • You can uncheck “Download changes since last Send/Receive” if you want a full download.
    • Click OK and wait for the download to complete.
  6. Corrupted Profile
    • If nothing else works, creating a new Outlook profile can often resolve persistent address book issues.

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